Conference sessions

How Telcos Can Speed Up in the AI Race?

When

Thu, 27 Jun
16:00 - 17:00 CST

Pass Required to Access

Physical
Location

MWC Main Stage, Kerry Hotel – Grand Shanghai Ballroom 2–3

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Session Moderators

Session Speakers

Session Description

Telcos have been struggling in the past decade, grappling with revenue stagnation, network strain in the 5G era and hurdles in delivering innovative customer experiences.

 

Predictive analytics and machine learning have already been embedded across different functions in the industry. As the leading industry players continuously seek to harness AI's transformative potential promising enhanced efficiency, enriched customer experiences, and network optimization, it confronts a maze of data complexities, business implementation hurdles, and regulatory roadblocks. Since the telcos cannot afford not to be part of the AI race, the big question is how to speed up in the race with other key protagonists. Join us to explore the future of telecommunications and the pivotal role AI plays in shaping this dynamic landscape.

 

The session will discover:

• AI in networks: capital expenditure, network performance optimization, and new revenue streams building

• AI for customer service and enhancing customer experience for telcos

• How is Generative AI is changing the security landscape?

• How AI is unlocking new capabilities and digital offering with 5G for operators: edge, AI-powered applications, and data analytics services and more.

• New data challenges of AI adoption


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